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Online Sacred Store Return Policy
Satisfaction Guarantee

Your shopping experience at the Foundation Store is very important to us.  If you have a problem, let us know and we'll do everything in our power to make it right.

Easy Returns

If you are not completely satisfied with something you bought from the Foundation Store you have 30 days to return it by mail.

We'll process your refund within 30 days of receipt and it will...
  • Be in the same form of payment
  • Exclude shipping and handling fees

Kimonos - Special Considerations

A full refund or exchange of your kimono is available if your return shipment is postmarked within 7 days of receipt.  This is due to the nature of the vintage condition and sometimes fragile quality of the silk, and the fact that they are one-of-a-kind pieces of wearable art.

Exceptions - Digital Media

Please understand that, due to the nature of these products, all sales of downloaded video files are final and that refunds for purchases of these products are not available.

All Foundation media is encrypted with Digital Rights Managment (DRM) technology.

Please be careful to read fully the system requirements before purchasing electronically delivered digital media.

Merchandise Return Address

Foundation Store Returns
P.O. Box 908
Ashland, OR 97520

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